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All of our products are of the finest quality and are completely guaranteed against manufacturing defects and faulty workmanship for a one year period. Any item we judge to be defective will be promptly repaired or a pro-rated (12 month) replacement credit will be issued. Returned merchandise must have approval in writing, and be accompanied with the Return Merchandise Authorization (RMA) number printed on the exterior of the shipping container. Custom, Special Orders, and garments with graphics or embroidery will be repaired if possible but will not be accepted for replacement or credit. Safetyline Makes no guarantee, express or implied, regarding the use of their products.